Process Orientation

A facilitated session with key leaders or with diversity council members. It provides a foundational understanding of the requirements for designing a strategic, business-based approach to building individual and organizational diversity management capability.

The goal of this session is to illustrate how effective diversity management assists in achieving improved business outcomes. The discussion relates the strategic approach to the traditional and compliance-driven approaches.

The session provides:
 An historical perspective of the field of diversity
The business rationale for developing diversity management capability
The principles, tools, and behaviors required for developing diversity management capability (dealing with diversity tension, intent vs impact, building trust, recognizing cultural levers for creating a productive environment, etc.)
Practice in applying a decision-making framework, that can be used to make quality decisions with any diversity challenge, to a real-time issue
The process for designing a strategic diversity management plan.